Effective Date: May 12, 2025
At The Old Souls Collection, we are committed to providing a seamless and transparent shopping experience.
Shipping Details
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Flat Rate Shipping: All orders are subject to a flat shipping fee of $10 AUD,
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Delivery Timeframe: Standard delivery times apply, typically ranging from 3 to 7 business days, depending on the destination.
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Shipping Carrier: We utilize Australia Post's flat rate packaging services, including satchels and boxes, to ensure reliable and cost-effective delivery.
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Order Processing: Orders are processed within 1 - 4 business days. Please note that processing times may be extended during peak periods.
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Tracking: Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment's progress.
Important Notes
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Australia-Wide Shipping: This flat-rate shipping fee applies to all Australian addresses.
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International Shipping: Currently, we do not offer shipping outside of Australia.
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Shipping Address: Please ensure that your shipping address is accurate and complete to avoid delays.
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Shipping Restrictions: Certain remote or regional areas may experience extended delivery times.
If you have any questions or need further assistance regarding our shipping policy, please contact us at:
We appreciate your support and look forward to serving you.
This policy is designed to be clear and user-friendly, ensuring that your customers have a positive experience with The Old Souls Collection.